Legal

Terms of Use

Last updated: May 28, 2026

Effective Date: October 13, 2025

1. Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the website located at eliteresourceservices.com (the “Site”) and the virtual assistant and related services (collectively, the “Services”) provided by Elite Resource Services LLC, a Delaware limited liability company (“Elite Resource Services,” “we,” “us,” or “our”).

By accessing or using the Site or Services, you confirm that you are at least 18 years of age, that you have read and understood these Terms, and that you agree to be bound by them. If you are using the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms, and that “you” refers to both you and that entity.

If you do not agree to these Terms, please discontinue use of the Site and Services immediately.

2. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by posting a notice on the Site.

Your continued use of the Site or Services after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Site and Services.

3. Use of the Site

3.1 Permitted Use

You may use the Site for lawful purposes only and in accordance with these Terms. You may access the Site to learn about our Services, contact us, and engage with our published content.

3.2 Prohibited Conduct

You agree not to:

Use the Site in any way that violates applicable federal, state, local, or international laws or regulations
Transmit or facilitate the transmission of unsolicited or unauthorized advertising, promotional material, spam, or similar communications
Engage in any conduct that restricts or inhibits any person’s use or enjoyment of the Site, or that may harm Elite Resource Services or other users of the Site
Use any robot, spider, crawler, scraper, or other automated means to access or collect information from the Site without our prior written consent
Attempt to gain unauthorized access to any portion of the Site, our servers, or any systems connected to the Site
Upload or transmit viruses, malware, or any other malicious or harmful code
Interfere with or disrupt the operation of the Site or the servers and networks connected to the Site
Impersonate or misrepresent your affiliation with any person or entity
Use the Site in any manner that could disable, damage, overburden, or impair the Site
Collect or harvest personal information from the Site without authorization
Use the Site for any commercial purpose not expressly authorized by us

We reserve the right to terminate your access to the Site for any violation of these prohibited conduct rules, at our sole discretion and without prior notice.

4. Intellectual Property

4.1 Our Content

The Site and its entire contents — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, and software — are the property of Elite Resource Services LLC or our content suppliers and are protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.

The “Elite Resource Services” name, logo, and all related marks, trade names, and service marks are trademarks of Elite Resource Services LLC. You may not use our trademarks without our prior written consent.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use, subject to these Terms. This license does not include the right to:

Modify or copy the Site’s materials
Use the materials for any commercial purpose or public display
Remove any copyright, trademark, or other proprietary notices
Transfer the materials to another person or “mirror” the materials on any other server
Attempt to decompile or reverse engineer any software contained on the Site

This license terminates immediately upon any violation of these Terms.

4.3 User-Submitted Content

If you submit content to us (including through contact forms, emails, or otherwise), you grant Elite Resource Services a non-exclusive, royalty-free, perpetual license to use, reproduce, and display that content in connection with providing our Services, subject to our Privacy Policy. You represent that you have all rights necessary to grant this license.

5. Description of Services

Elite Resource Services provides professional virtual assistant services to businesses and individuals across various industries. Detailed descriptions of available Services are set out on our website’s service pages.

5.1 Service Agreements

Engagement of our Services is governed by a separate service agreement entered into between you and Elite Resource Services at the time of onboarding. In the event of any conflict between these Terms and a service agreement, the service agreement shall control with respect to the specific Services covered by that agreement.

5.2 Service Availability

We strive to make our Services consistently available during agreed engagement hours. However, we do not warrant uninterrupted availability of the Site or Services and reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

5.3 No Professional Advice

The content on this Site is provided for general informational purposes only. Nothing on this Site constitutes legal, financial, medical, or other professional advice. Use of information from the Site does not create a professional-client relationship between you and Elite Resource Services. For professional advice specific to your situation, consult a qualified professional in the relevant field.

6. Third-Party Links and Content

The Site may contain links to third-party websites, services, and resources that are not owned or controlled by Elite Resource Services. We provide these links for your convenience only.

We have no control over the content, privacy policies, or practices of third-party websites and accept no responsibility for them. Accessing any third-party website linked from our Site is entirely at your own risk and subject to that site’s own terms and policies. We encourage you to review the terms and privacy policies of any third-party websites you visit.

7. Payment Terms

Fees for Services are as agreed in your service agreement or as otherwise communicated to you at the time of purchase.

7.1 Payment Processing

Payment for Services is processed by our third-party payment processor(s). By providing payment information, you authorize us and our payment processor(s) to charge the applicable fees to your payment method. We do not store payment card data on our systems.

7.2 Billing

Services are billed on the schedule set out in your service agreement (monthly, per project, or otherwise as agreed). Invoices are due and payable within the timeframe specified in your service agreement.

7.3 Late Payments

Late payments may be subject to late fees or suspension of Services as specified in your service agreement.

7.4 Refunds

Refund eligibility is governed by your service agreement. If no service agreement is in place, refund requests will be evaluated on a case-by-case basis at our sole discretion.

8. Privacy

Your use of the Site and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

9. Disclaimer of Warranties

THE SITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

To the fullest extent permitted by applicable law, Elite Resource Services disclaims all warranties, express or implied, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
Warranties that the Site will be uninterrupted, error-free, or free of viruses or other harmful components
Warranties regarding the accuracy, completeness, reliability, or timeliness of any content on the Site
Warranties that defects in the Site will be corrected

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELITE RESOURCE SERVICES LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY:

INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL
DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR COMMUNICATIONS
DAMAGES RESULTING FROM ANY THIRD-PARTY CONTENT OR CONDUCT

ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS, THE SITE, OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO ELITE RESOURCE SERVICES IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100.00).

Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to defend, indemnify, and hold harmless Elite Resource Services LLC and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys’ fees) arising out of or relating to:

Your violation of these Terms
Your use of the Site or Services
Your violation of any applicable law or regulation
Your violation of any third party’s rights
Any content you submit through the Site

12. Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to them, the Site, or the Services shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

Subject to Section 13 below, you agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New Castle County, Delaware, and you hereby consent to the personal jurisdiction of such courts.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to contact us at admin@eliteresourceservices.com and describe your dispute. We will make a good-faith effort to resolve the dispute informally within 30 days of receiving written notice.

13.2 Arbitration

If the dispute is not resolved informally, you and Elite Resource Services agree to resolve the dispute through binding arbitration, rather than in court, except that either party may bring claims in small claims court if the dispute qualifies.

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or such other arbitration body as mutually agreed. Arbitration will take place in Dover, Delaware, or remotely if mutually agreed. The arbitrator’s decision will be final and binding.

13.3 Class Action Waiver

YOU AND ELITE RESOURCE SERVICES AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING.

13.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, including to protect intellectual property rights.

14. Termination

We reserve the right to terminate or suspend your access to the Site and/or Services at any time, for any reason, with or without notice, including for violation of these Terms.

Upon termination, all rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination — including intellectual property, disclaimer of warranties, limitation of liability, and indemnification — shall survive.

15. Electronic Communications

By using the Site or contacting us, you consent to receive electronic communications from Elite Resource Services. You agree that all notices, agreements, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

16. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and Elite Resource Services with respect to the Site and Services and supersede all prior and contemporaneous agreements, representations, warranties, and understandings.

17. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of a provision of these Terms must be in writing and signed by an authorized representative of Elite Resource Services to be effective.

19. Contact Us

If you have any questions about these Terms of Use, please contact:

Elite Resource Services LLC 8 The Green, Suite R Dover, Delaware 19901

Email: admin@eliteresourceservices.com Phone: +1 (302) 257-6747