Legal

Privacy Policy

Last updated: October 5, 2026

Effective Date: October 13, 2025

1. Introduction

Elite Resource Services LLC (“Elite Resource Services,” “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, clients, and contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at eliteresourceservices.com (the “Site”) or engage with our virtual assistant services.

Please read this Privacy Policy carefully. By using the Site or our services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Site.

2. Who We Are

Elite Resource Services LLC is the data controller responsible for your personal information.

Contact Information:

Elite Resource Services LLC 8 The Green, Suite R Dover, Delaware 19901 United States

Email: admin@eliteresourceservices.com

Phone: (302) 582 2037

For privacy-related inquiries, please contact us at the email address above with the subject line “Privacy Inquiry.”

3. Information We Collect

We collect personal information in the following ways:

3.1 Information You Provide Directly

When you interact with our Site or services, you may provide:

Contact form submissions: Name, email address, company name, and website URL when you fill out our inquiry or consultation request form.
Newsletter and email subscriptions: Email address when you sign up to receive our newsletter or marketing communications.
Client account and portal information: Name, contact details, business information, account credentials, and other information you provide when onboarding as a client or using our client portal.
Payment and billing information: Billing name, billing address, and payment method details when you engage our paid services. Payment card data is processed by our third-party payment processors and is not stored on our systems.
Communications: Content of emails, messages, or other communications you send to us.

3.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical information through cookies and similar tracking technologies:

Usage data: Pages visited, time spent on pages, links clicked, and navigation paths.
Device and browser data: IP address, browser type and version, operating system, device type, and screen resolution.
Referral data: The URL of the website you came from before visiting the Site.
Cookie data: Identifiers and preferences stored through cookies and similar technologies. See Section 7 and our Cookie Policy for full details.

3.3 Information from Third Parties

We may receive information about you from third-party services integrated into the Site, including analytics providers (such as Google Analytics) and advertising platforms, in accordance with their own privacy policies.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

Purpose	Legal Basis (GDPR)
To respond to your inquiries and contact form submissions	Legitimate interest / Pre-contractual steps
To provide and manage our virtual assistant services	Performance of a contract
To process payments and billing	Performance of a contract
To send service-related communications (onboarding, updates, account notices)	Performance of a contract
To send marketing emails and newsletters (with your consent)	Consent
To analyze Site usage and improve our website and services	Legitimate interest
To maintain the security and integrity of our systems	Legitimate interest
To comply with legal obligations	Legal obligation
To enforce our Terms of Use and protect our legal rights	Legitimate interest

We do not sell your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We work with third-party service providers who assist in operating the Site and delivering our services. These providers have access to your information only as necessary to perform their functions and are contractually bound to keep your information confidential. Our service providers include:

Website hosting and infrastructure: WordPress
Analytics: Google Analytics (via Google Tag Manager)
Form verification: Google reCAPTCHA
Email marketing:
Payment processing: Stripe, PayPal
Client portal and project management tools:
Communication tools: Zoom, Titan Email, Google Chat

5.2 Business Transfers

If Elite Resource Services is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site before your information becomes subject to a different privacy policy.

5.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid legal process (such as a subpoena, court order, or government demand), or to protect the rights, property, or safety of Elite Resource Services, our clients, or others.

We may share your information for any other purpose with your explicit consent.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Contact form inquiries: Retained for up to 2 years from the date of submission, or until our relationship concludes.
Client account data: Retained for the duration of the client relationship and for up to 7 years thereafter to comply with legal and business record requirements.
Marketing and newsletter subscriptions: Retained until you unsubscribe or request deletion.
Automatic/technical data (analytics, logs): Typically retained for up to 26 months, subject to the retention settings of our analytics tools.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, understand usage patterns, and improve user experience. Please see our Cookie Policy for a detailed description of the cookies we use, their purposes, and how to manage your preferences.

In summary, we use:

Strictly necessary cookies — required for the Site to function (cannot be disabled)
Analytics cookies — help us understand how visitors use the Site (Google Analytics)
Marketing/advertising cookies — used to track and improve the effectiveness of marketing activities
Preference/functionality cookies — remember your settings and preferences

You can manage your cookie preferences at any time through your browser settings or our cookie consent tool.

8. Your Privacy Rights

8.1 General Rights (All Users)

Regardless of your location, you have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete personal information
Request deletion of your personal information (subject to legal retention requirements)
Opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly
Request information about how your data is used and shared

To exercise any of these rights, contact us at admin@eliteresourceservices.com with the subject line “Privacy Request.”

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and applicable local laws:

Right of access (Article 15): Request a copy of the personal data we hold about you.
Right to rectification (Article 16): Request correction of inaccurate or incomplete data.
Right to erasure (Article 17): Request deletion of your personal data (“right to be forgotten”), subject to applicable legal obligations.
Right to restriction of processing (Article 18): Request that we limit how we process your data in certain circumstances.
Right to data portability (Article 20): Receive your data in a structured, machine-readable format where processing is based on consent or contract.
Right to object (Article 21): Object to processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on consent, withdraw your consent at any time without affecting the lawfulness of prior processing.

Supervisory Authority: You have the right to lodge a complaint with your local data protection supervisory authority. In the United States, no single federal authority serves this role; EU residents may contact their national data protection authority. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

To exercise your GDPR rights, contact us at admin@eliteresourceservices.com with the subject line “GDPR Request.” We will respond within 30 days.

8.3 Rights Under CCPA/CPRA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with the following rights:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.
Right to Delete: Request deletion of personal information we have collected about you, subject to certain exceptions.
Right to Correct: Request correction of inaccurate personal information we maintain about you.
Right to Opt-Out of Sale or Sharing: We do not sell personal information. If this practice changes, we will update this Policy and provide an opt-out mechanism.
Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond the purposes permitted by the CPRA.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Categories of Personal Information Collected in the Last 12 Months:

Category	Collected	Purpose
Identifiers (name, email, IP address)	Yes	Contact, service delivery, analytics
Commercial information (payment, billing)	Yes	Service delivery, payment processing
Internet/electronic activity (browsing, usage)	Yes	Analytics, site improvement
Professional/employment information	Yes	Service delivery, client management
Sensitive personal information	No	N/A

To submit a CCPA request, contact us at admin@eliteresourceservices.com with the subject line “CCPA Request” or call us at +1 (302) 257-6747. We will respond within 45 days. We may need to verify your identity before processing your request.

You may designate an authorized agent to submit a request on your behalf. We will require written proof of authorization.

9. International Data Transfers

Elite Resource Services is based in the United States. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.

For transfers of personal data from the EEA, UK, or Switzerland to the US, we rely on applicable transfer mechanisms, including Standard Contractual Clauses (SCCs) adopted by the European Commission, where required.

10. Third-Party Links

Our Site may contain links to third-party websites, including our social media profiles (Facebook, Instagram, LinkedIn, TikTok). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information. If you believe we have collected such information, please contact us at admin@eliteresourceservices.com.

12. Data Security

We implement commercially reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and secure data handling procedures.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or by posting a notice on the Site.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Elite Resource Services LLC

8 The Green, Suite R Dover, Delaware 19901

Email: admin@eliteresourceservices.com